Resort Freedom, LLC - Privacy Policy

At Resort Freedom LLC (“Company,” “we,” “our,” or “us”), your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand how we handle your information.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you fill out a form, contact us, or use our services, we may collect personal details such as:

Name
Email address
Phone number
Mailing address
Timeshare ownership details
Any other information you voluntarily provide

B. Non-Personal Information

We may also automatically collect non-personal information, including:

IP address
Browser type
Device type
Pages visited
Date and time of access
Referral sources

This information helps us enhance our website’s functionality and improve user experience.

2. How We Use Your Information

We use the information we collect for purposes such as:

Providing and managing our services
Responding to inquiries and customer service requests
Sending important updates, notices, or promotional materials
Processing payments and transactions
Complying with legal and regulatory obligations
Improving our website, marketing efforts, and overall service quality

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information in limited circumstances, including:

With trusted third-party service providers who support our business operations (e.g., payment processors, CRM systems, marketing tools)
With legal professionals or partners assisting in your timeshare exit process
When required by law, subpoena, or court order
To protect our rights, property, or safety, or that of others

All third parties handling your information are required to adhere to applicable privacy and security standards.

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to improve your experience, analyze site usage, and deliver relevant advertising.

You may adjust your browser settings to refuse or delete cookies. However, please note that some features of our website may not function properly without them.

5. Data Security

We take reasonable and appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online system or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to external third-party websites. Resort Freedom LLC is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under 18, we will promptly delete it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights concerning your personal information, including the right to:

Access the information we hold about you
Request corrections or updates
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date. Continued use of our website or services after updates are posted constitutes your acceptance of the revised policy.